Ways to improve client communication during Covid-19

Updated: Feb 17, 2021

We are strong, we are savvy, we are the businesses that help to keep our country going. This happens when we as partners continue to improve our communication with staff, vendors, and clients. Make it a mission to take on a more active role into the well being of your client's business.

Structure bi-monthly calls or meetings and use that time to become a resource for information and an advocate for their success. Share pandemic relief efforts and best practices via email where possible. Schedule a video conference to discuss new and improved customer service efforts being offered to businesses during the pandemic. Be strategic during a crisis and invaluable after.

#clientsatisfaction #customerengagement #workingthroughcovid19 #covid19 #businessandcovid19 #leadership

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